Las personas que facilitan el comercio

El propósito de Coface es hacer que el comercio sea posible al brindar soluciones que ayuden a las empresas a gestionar el riesgo, tomar decisiones más inteligentes y tener la protección para crecer. Nuestros productos protegen contra los riesgos de falta de pago a través de garantías de aseguradoras de crédito y al mismo tiempo brindan experiencia en temas relevantes como tendencias económicas, análisis sectoriales y evaluaciones de riesgo país. 

También estamos aquí para guiar a los clientes a través de un mundo que está cambiando más rápido que nunca. Nuestra información experta ayuda a los clientes a obtener un conocimiento profundo sobre sus clientes, proveedores y posibles clientes a través de una evaluación de su salud financiera y confiabilidad.

Coface también prevé las principales tendencias económicas con análisis de riesgos por ubicación geográfica y sector. Trabajar en Coface significa ayudar a desarrollar y compartir nuestra experiencia económica y en materia de riesgos. También significa brindar apoyo diario a una variedad de empresas para ayudarlas con su toma de decisiones y estrategias comerciales.

• Nuestros equipos de Coface Global Solutions apoyan el desarrollo de empresas multinacionales a través de una gama de servicios específicos. En este video, uno de nuestros clientes - Tyrolit - habla del apoyo que recibe de Coface a diario.

Conectarse con el mundo significa conectarse entre sí.

Coface es una empresa global que conecta a nivel humano con clientes, socios y nuestro equipo. Como empleado de Coface, estará rodeado de un grupo diverso de personas y una poderosa mezcla de generaciones, identidades y culturas. Nuestra dimensión humana también se refleja en nuestro espíritu cuando trabajamos juntos: Valoramos la simplicidad, la accesibilidad y la apertura.

Como empleador, Coface está comprometido con un enfoque socialmente responsable basado en tres misiones clave:

• Fomentar un entorno de trabajo integrador.
• Permitir el desarrollo de todos nuestros empleados.
• Promover la igualdad de oportunidades luchando contra cualquier forma de discriminación.

The Happeners Making Trade Happen How does Coface connect you to the rest of the world? I have always had to work with people who are very open-minded in a sense, very open to international growth. And in my day-to-day work I'm always working with people from other countries, both at the local level - there are always foreigners in almost all the subsidiaries - but also at the regional and group level. Everyday, we communicate with the risk underwriting centres located in seven regions around the world. I think the cultural context that we have gives us the opportunity to share and implement unconventional solutions, to exchange experiences, ideas; to look at different management styles, and implement some of them in our day-to-day work. What makes the employee experience at Coface special for you? I don't feel that there are differences in terms of culture, nationalities, or even location. For me, we work in a team that is located in different places, but in everyday life, we don't see where each of us is located. We work and we make progress on our projects. It's the style of communication between departments with a willingness to always help out, and to share the experience and knowledge. I know colleagues who have very local jobs, but have been assigned international, global or regional projects. And yes, I think that has always meant that Coface can make you feel comfortable, and that you can always have that international vision and that intercultural support. Coface has an open culture: here, we can speak up freely, and share ideas across the organisation. Coface is like a big family: it does not matter what your nationality is, or what accent you speak. Each of us is contributing to the world economy, and that's our common objective. At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Lo que dicen nuestros Happeners

• “Nuestra red interna Women to Lead trabaja para desarrollar las carreras de las mujeres en Coface. También estamos comprometidos con la diversidad y la mezcla generacional en todos los niveles de la empresa. Nuestra diversidad también se refleja en nuestra toma de decisiones, ¡lo cual es un activo indiscutible!".

Leigh M. 
Directora de Cumplimiento en Coface North America

Apoyar la economía global significa operar y comprender un entorno multicultural. Nuestros equipos son expertos en combinar su afinidad por el trabajo en colaboración en todo el mundo para ayudar a los clientes a resolver sus mayores retos. Nuestra perspectiva global y conocimiento local brindan una combinación única que beneficia tanto a los clientes como a las partes interesadas. 

Nuestra perspectiva global es un factor clave en nuestro trabajo diario, donde:

• Trabajarás en estrecha colaboración con tus compañeros en el extranjero para poder servir mejor a nuestros clientes de todo el mundo.
• Estarás en contacto con personal de diferentes nacionalidades y culturas en la oficina, en las reuniones y durante los programas de formación.. 
• Gracias a nuestra red internacional única, disfrutarás de una amplia gama de oportunidades de movilidad en el extranjero, ¡incluso al principio de tu carrera en Coface!

We received a request from a major French car manufacturer, who wants to develop its electric vehicle sales, via its main distributor in Denmark. How do you work together to meet clients' needs? I'll start by going to the Economic Research Department, to ask them for information about Denmark, specifically the electric vehicle distribution segment in the country, and market share figures, if possible. Then I go to the Information Department, to ask them about this distributor, what is the financial trend. As the economist for Northern Europe, I'm am of course the first port of call when it comes to Danish market issues. In this specific case that we're looking at, the first thing I'll do is examine automotive market data for Denmark. For example, registration figures, or the current e-vehicle trends. When I have summarized that, then I have a nice macroeconomic picture. But when it comes to micro data, for example, the specific business environment, then of course I pass this question on to my risk colleagues on site. In order to understand the risk involved with the market for electrical vehicles, I'd take a look at publically available information, such as government regulattions, the electric vehicle market's development, as well as key figures from the company. I would also contact their CFO or CEO and talk about their company, to learn about their sales figures, and what developments they expect to see in the future. What is the added value of collaboration for clients? The Coface system, is based on being "close to the risk": we know that the local people are our teams in the field, and are the best placed to respond to the requests we receive. Here, at the EIC, (Enhanced Information Centre) we survey, and collect knowledge about the most significant parts of the exposure that Coface has. You can never know absolutely everything, but you can still get enough information to improve your understanding of the company. The strong international environment is a great advantage when looking at risks from different angles and therefore making the best possible risk assessment - even if that means I have to juggle my work around different time zones! At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Lo que dicen nuestros happeners

• “Trabajo en Coface con colegas de orígenes muy diversos. ¡Es un entorno en el que puedo aprender sobre diferentes culturas y puntos de vista sin siquiera salir de la oficina! Nuestra diversidad fomenta la creatividad y mejora nuestro rendimiento. Esto hace que Coface sea un gran lugar para trabajar junto a un equipo del que me enorgullece formar parte”.

Yuliia N. 
Gestora de Grandes Cuentas de Coface Global Solutions con sede en Dubai

Nuestro negocio está en constante evolución para mantenerse al día con las necesidades de los clientes, las tendencias del mercado y el pulso de nuestra economía global. Como empleador responsable, también adaptamos continuamente nuestras operaciones para satisfacer las necesidades de nuestro equipo global. 

Desde la integración de nuevas tecnologías, como la ciencia de datos, para simplificar y mejorar nuestras operaciones hasta la adaptación de nuestro lugar de trabajo para permitir el trabajo híbrido y remoto, estamos reinventando constantemente la próxima mejor versión de Coface. 

En un mundo en constante cambio, nuestro equipo fomenta la innovación y la flexibilidad. Obtén más información sobre cómo nuestro equipo ayuda a impulsar y dar forma a nuevos desafíos todos los días. 

In innovation, we do two main things. We have a prospective work, trying to identify the technological trends in use that will impact our businesses, our customers and our partners. We have a customer vision that guides our project. We don't do R&D to develop projects that will remain in a laboratory, but we are already driven by an existing need of our customers, which are the business lines. Coface's international database is unique in the world. The data contained in this database allows us to be absolutely predictive in evaluating a single company and the market; the risks of the market where the company operates. And this is absolutely a competitive and innovative key. We set up a hackathon, where we brought about forty people together from seven different regions. I think there were about fifteen countries represented and we got them to work remotely on customer needs, so they connected with the customers. They came, we had several stages and finally, we managed to produce a kind of prototype that we showed to our clients, who were very satisfied. So, from there, we started to build the product. With a series of small weekly challenges, each week we asked the teams to ask themselves a question, so one challenge per week. And at the end of the week, they would come and pitch their proposal. So, at the end of this hackathon, I participated in the development of the product by extracting the data used to build the different indicators used in this product. We created an innovative, user-friendly platform with the purpose of guiding companies in their sales choices. All of this not only involving our staff but also involving the clients, and this allowed us to launch a platform more rapidly, in a better performing way. Innovation is the key to success for a company. Improving our own offer, listening to the market, testing all aspects of the platform, understanding if we're meeting our clients' needs and listening to the commercial feedback. All of this helps you to innovate and to succeed. Our team works in an iterative way. Generally, we start by trying to understand a need. Then we dig in when we think we have something that starts to work. We'll do some tests. We'll try to propose things, mock-ups to customers, or test a technology with them with Coface employees. And then, the more we advance, the more we'll enrich the solution to obtain something that is a complete solution in the end. Creating a product in less than six months that corresponds to customer needs proves that we are agile. It proves that we listen to our customers and it proves that there is real creativity in what we do. At Coface, we are making trade happen.

Lo que dicen nuestros Happeners

• “Hemos ideado un “centro de comercio” con un proceso ágil y tecnología de punta para poder poner en marcha un nuevo equipo dedicado al servicio al cliente. ¡Nos ha permitido mejorar nuestra calidad de servicio!”

Bjoern M. – Gerente sénior de Desarrollo de Soluciones (Alemania)